F.A.Q.
Here you will find answers to the most frequently asked questions on various topics
The driver of the rented vehicle must possess the following requirements:
26 years old
Valid type B driving licence, issued for at least 1 year
Identity card
Tax ID code
Yes, it is possible. All we need is that you have had your driving license for at least 12 months and that you purchase the Full Kasko policy. We don't ask you for any increase in price, we like to trust young people.
Yes, you must have a valid driving license. It is advisable to check that your driving license has not expired at the time of rental.
Type B driving licence, issued for at least 12 months (1 year) and currently valid.
No, if you purchase the Full Kasko policy you can also rent without a credit card. We will only ask you for a small deposit which we will return at the end of the rental
You can also pay for the rental with rechargeable cards/Postepay but they are not accepted as a guarantee. So if you have one of these cards, you can rent but we will ask you to purchase the Full Kasko policy and deposit a small deposit which we will return at the end of the rental.
The credit card must be registered in the name of the person who signs the contract and who will drive the car. It is possible with us to insert a second driver for free, remembering however that the person responsible for the rental remains the holder of the contract and the credit card
No problem, even after hours or in the event of a delay in your flight, we will be waiting for you at the agreed time and beyond; the satisfaction and care of our customers is our corporate mission.
Yes, with us the second driver is free, remembering however that the person signing the contract remains responsible for the conduct of the car.
No, if the cancellation occurs before 7 days from the arrival date, the sum paid will be fully refunded without penalties.
For cancellations up to 48 hours in advance, 50% of the amount paid will be refunded and for the remaining amount a voucher will be sent to be used freely for further rentals valid for 1 year.
For cancellations within 48 hours of arrival time, a 50% penalty will be applied and for the remaining part a voucher will be issued to be used later for further bookings.
If you have purchased Kasko insurance, all damage to the car is covered by the policy and you will not be charged anything. Even in the event of theft, with the insurance you do not pay any deductible as long as you return the main ignition key and the second safety key that all our cars are equipped with. If you do not return both keys, it is a case of culpable negligence and therefore even if you have purchased the insurance, the expected deductible will be due.
If you have not purchased Kasko insurance, click here to find out the list of costs.
Our cars can circulate freely throughout the national territory. IT IS NOT ALLOWED TO MOVE ABROAD! as the insurance policies do not offer guarantees outside of Italy. In the event that the car is reported as leaving the national territory, the police will be alerted immediately with immediate blocking of the vehicle.